Shipping Information
Shipping Information
I know how exciting it is to wait for a new watch, so I want to make the shipping process as clear and straightforward as possible.
Below, you’ll find everything you need to know about how I prepare, ship, and help you track your order from Walter’s Watches.
Order Cut-Off Time
Orders placed before 7:00 PM ET will begin processing the same day.
Orders placed after 7:00 PM ET will begin processing the following business day.
Processing Time
Please allow 1–3 business days (Monday through Saturday) for me to prepare your order before shipment.
I take care when preparing each order and make sure everything is ready before it begins its journey to you.
As soon as your order has been shipped, I’ll send you a confirmation email with your tracking information.
Shipping Time
Once your order has been shipped, delivery within the United States typically takes 5–10 business days (Monday through Saturday).
Most orders arrive within this timeframe, although occasional delays caused by the carrier, holidays, severe weather, or other circumstances outside my control may occur.
Complimentary U.S. Shipping
As part of my Final Collection Sale, I’m offering complimentary standard shipping on all U.S. orders.
There are no additional standard shipping charges at checkout.
It’s one small way for me to say thank you for supporting Walter’s Watches during this final chapter.
Tracking Your Order
As soon as your order is on its way, I’ll send you a shipping confirmation email containing your tracking number.
You can use this tracking information to follow your package as it makes its way to your door.
Please allow a little time for your tracking information to update after receiving your shipping confirmation. In some cases, the carrier may need additional time before the first tracking update appears.
Delivery Issues
If your tracking shows that your package has been delivered but you haven’t received it, I recommend first checking around your property and with anyone else at your address who may have accepted the package for you.
If you still can’t locate it, please contact me at info@walters-watches.us, and I’ll do my best to help you with the next steps.
If your package arrives damaged, please contact me as soon as possible. Include your order number and clear photos of the package and watch so I can look into the issue for you.
Incorrect Shipping Information
Please double-check your shipping address before completing your order.
If you notice a mistake after placing your order, contact me as soon as possible at info@walters-watches.us.
I’ll do my best to correct the address before your order ships, but I can’t guarantee that changes can be made once the order has been processed or handed over to the carrier.
Providing a complete and accurate shipping address helps me make sure your order gets to the right place without unnecessary delays.
Need a Little Help?
If you have a question about your order, shipping, delivery, or tracking, you can always reach me at info@walters-watches.us.
I’ll be happy to help and will do my best to make things as straightforward as possible.
A Personal Note From Me
Thank you for choosing a watch from my Final Collection.
Watches have been a big part of my life for many years, and as I prepare to retire and bring this chapter of Walter’s Watches to a close, it means a great deal to know that these watches are finding new homes across the country.
Every order represents someone who has chosen to make one of these watches part of their own story, and that’s something I’m truly grateful for.
Thank you for your order, your patience, and for being a small part of this final chapter with me.
Warmly,
Walter
